Returns & Exchanges

At PUCKIPUPPY, we want you to be fully satisfied with your sports gear; if you are not completely happy with your purchase, you can return or exchange items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the gear is in unworn and unwashed condition.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse team inspects the returned equipment, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing