Frequently Asked Questions

Everything you need to know about your PUCKIPUPPY gear.

What is the average shipping time for PUCKIPUPPY orders?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their gear sooner.

Can I return my sports equipment if it doesn't fit?

Yes, we offer a 30-day hassle-free return policy. Items must be in their original packaging, unused, and with all tags attached to qualify for a full refund.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How do I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery status in real-time.

Is PUCKIPUPPY gear covered by a warranty?

Absolutely. All PUCKIPUPPY products come with a 1-year limited warranty against manufacturing defects to ensure you can perform at your best with confidence.

Do you offer international shipping?

Currently, we ship to over 20 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.